MAYK Help Center

All About Custom Formulation

Debbie2025-06-17

For brands with a distinct vision, a desire for exclusive ingredients, or a truly unique product concept, Custom Formulation is the ultimate path. This service allows you to craft a skincare product entirely from the ground up, ensuring your brand stands out with a signature item that perfectly embodies your identity and values.

At Mayk, we specialize in transforming your innovative ideas into high-quality, market-ready Korean skincare. This article will guide you through everything you need to know about custom formulation, from concept to creation.

Custom Formulation, also known as OEM (Original Equipment Manufacturing), is the process where a manufacturer produces a unique product specifically designed and developed for your brand based on your exact specifications. Unlike Retail-Ready (ODM/White Label) products which utilize existing formulas, OEM means:

  • Bespoke Development: Your product's formula, texture, scent, color, and key ingredients are created uniquely for you.

  • Brand Exclusivity: The resulting formula is proprietary to your brand, giving you a truly unique offering in the market.

  • Full Control: You have significant input and control over aspects of the product's development, from concept to final packaging.

Custom formulation is an ideal choice for brands that:

  • Have a clear, innovative concept or a specific niche they want to fill.

  • Desire to use unique active ingredients, achieve novel textures, or offer specific benefits not found in existing formulations.

  • Are looking to build a distinctive brand identity with signature products.

  • Are prepared for a higher initial investment and a longer development timeline compared to Retail-Ready options.

  • Have a strong marketing strategy to support a bespoke product.

Partnering with Mayk for custom formulation means a guided, collaborative process designed for efficiency and precision.

Your journey to a unique K-Beauty product begins by initiating your custom sample order. You'll choose between a Core Custom Formulation project ($199) or a Full Custom Formulation project ($249), which includes your initial customized sample and one round of revisions.

Learn the differences between Core Custom Formulation and Full Custom Formulation here.

Upon payment for your initial sample, you will receive a comprehensive R&D Specification Form. This crucial document is where you'll articulate your vision in detail. We encourage you to be as specific as possible, outlining your desired ingredients, target benefits, and other key preferences. As a best practice, we highly recommend providing a benchmark product – an existing item whose texture, feel, or overall sensory experience you admire. Providing all three – desired ingredients, desired benefits, and a benchmark product – is the most effective way to convey your vision and expedite the development process.

Once we receive your completed R&D form, we will translate your vision and convey it to our Korean manufacturer partner, who will immediately begin formulating your product.

  • Development: Based on your detailed specifications and benchmark (if provided), our chemists will craft your unique formula.

  • Initial Sample Delivery: Your first customized sample will then be developed. Samples for custom formulations typically take about 3-6 weeks to develop for the first round.

  • Revised Sample: We'll then produce a revised sample incorporating your feedback on the initial version. Each subsequent round of revision (if needed) will also take approximately 3-6 weeks and costs $69 per additional revision.

  • Important Note on Exact Costs: Unlike Retail-Ready formulations, the exact cost per unit for a custom product cannot be determined until the sampling stage is complete and the final formulation is approved. This is because the precise ingredient quantities, manufacturing complexity, and packaging compatibility are all finalized after R&D is complete.

As insiders, we want to share a key insight: Korean manufacturers prioritize efficiency. While we never "copy" formulations, providing a clear benchmark product is invaluable. It allows us to expertly replicate desired sensory qualities (like texture or viscosity) while tailoring the unique ingredient profile to your brand. Creating a formula truly "from scratch" without a benchmark often requires multiple revisions, incurring additional fees and extending timelines. Without a clear direction, developing a novel formula can even be exceptionally challenging or unfeasible for some manufacturers, and repeated revisions can strain relationships.

Once you are fully satisfied and approve the final sample, we will then provide you with a precise Minimum Order Quantity (MOQ) and the definitive cost per unit for your approved custom formulation.

With your formulation locked in, attention turns to packaging.

  • Customization: The level of packaging customization available depends on your project type:

    • For Core Custom Formulations (MOQs 1,000 - 3,000 units): We typically work with generic, transparent plastic containers featuring white lids for primary packaging. This helps maintain efficiency and cost-effectiveness at these MOQs.

    • For Full Custom Formulations (MOQs 3,000 units and above): You have a much wider range of options for primary (bottles, jars) and secondary (boxes) packaging materials, shapes, colors, and printing techniques to create a truly unique look. For exceptionally unique designs or specialized materials, MOQs may be as high as 5,000 units or higher.

  • Design Support: We provide dielines for your designer, or you can utilize our convenient template-based design service for $199.

  • Important Note: Packaging is typically finalized after formulation approval to ensure compatibility. However, if your concept requires a very specific or unusual primary packaging upfront (e.g., a serum stick), it's crucial to disclose this during your initial consultation so we can factor it into the formulation development.

Upon final approvals of your formulation and packaging, a 50% downpayment is required to begin mass production at our trusted Korean manufacturing facilities. We adhere to the highest cGMP (current Good Manufacturing Practices) standards and strict quality control. The production lead time is typically 6-8 weeks after confirming all label designs.

After production is complete, the remaining 50% balance payment is due. Shipping costs will be calculated at this stage, as they depend on the final packed weight and dimensions of your order. You will then receive essential documents such as the MSDS, INCI list, and COA. Additional documents like the Product Information File (PIF) and Certificate of Free Sale (CFS) can be requested if they're need for your target market. Specific test reports for marketing claims are available at an extra cost. We then manage the dispatch of your finished products.

Learn more about shipping here.

  • MOQs: While Mayk offers competitive MOQs for custom formulations starting from 1,000 units, typical industry MOQs in Korea for bespoke development often range from 5,000 to 10,000 units.

  • Initial Investment: Beyond the unit cost, custom formulation involves an investment in R&D and sampling. For Full Custom Formulation projects ($249), your initial sample fee will be credited towards your production cost.

  • Longer Lead Times: The entire process, from R&D to production, takes longer than Retail-Ready options. Factor in R&D time (3-6 weeks per sample round) plus a production lead time of 6-9 weeks after label design confirmation.

  • Exception - Sunscreens for the US Market (FDA OTC): Products like sunscreens intended for the US market are classified as OTC drugs. These require extensive, multi-year testing (1-2 years) and a minimum budget of at least USD 100,000 per product (including R&D, and registration fees, excluding production costs) with MOQs starting at 5,000 units. This is a significant exception to standard timelines and costs.

  • Sample Validity: From the point of sample payment, you have one year to proceed with production for your custom sample. After this period, a new sampling process (and fee) would be required to ensure we are producing with the most current formulation, optimal ingredient stability, and up-to-date compliance standards.

  • No Obligation to Produce: Your investment in sampling is an exploration. You are under no obligation to proceed with full production after receiving your custom sample.

What is the process of Custom Formulation?

1. Purchase a custom formulation sampling service here.

2. Fill in a form to specify your requests (eg. ingredients that must be included).

3. Receive a custom formulation sample.

4. Sample feedback - to proceed or to revise.

5. One round of revision is included in the initial fee.

6. Begin production once you're satisfied with the sample.

7. Pay 50% of the production to start production and designing.

8. Pay 50% of the balance and shipping fee to receive your products.

What is the minimum order quantity (MOQ) for Custom Formulations?

Most Korean manufacturers usually require 5,000 units or 10,000 units MOQ for basic skincare products. However, our network of manufacturers enables us to offer MOQs as low as 1,000 units for custom formulation/OEM products.

What is the cost per unit for custom formulation?

For Custom Formulations, the cost per unit depends on the product category, packaging, ingredients, and overall complexity of the formulation.

As a general rule of thumb, the cost per unit typically ranges between $4~5 for skincare products, and about $0.9~$1.2 for sheet masks.

How long does it take to receive samples?

Retail-Ready Formulation: Samples are generally available much faster and can typically be shipped within 1-2 weeks of your request.

Custom Formulation: Developing a unique formula from scratch requires meticulous R&D. Samples for custom formulations typically take about 3-6 weeks to develop for the first round. Each subsequent round of revision (if needed) will also take approximately the same amount of time.

Are the lead times provided inclusive of shipping to my country?

No, the lead times quoted in the article refer to the time required for manufacturing and preparing your product for shipment from Korea. International shipping times will be an additional factor that varies depending on your location, chosen shipping method (air or sea freight), and customs clearance processes. We will provide estimated shipping times separately.

Do certain types of ingredients always make a custom formulation significantly more expensive?

Yes, the choice of ingredients can significantly impact the cost. Generally, ingredients that are rare, highly concentrated, patented, or sustainably/ethically certified tend to be more expensive. Similarly, some active ingredients (eg. PDRN) require specific complex processing or stability considerations that can add to the formulation cost.

What is the typical lead time for the production of skincare products?

For Retail-Ready Formulations, it usually takes around 4 weeks to produce after confirming your label designs.

For Custom Formulations, it usually takes 6-9 weeks to produce after confirming your label designs.

How many rounds of revisions are included with my initial custom sample fee?

Your initial Custom Formulation sample fee ($199 or $249) includes the creation of your first customized sample and one subsequent round of revisions. If you require further refinements after these two samples, additional revision rounds are available for $69 each.

How does providing a benchmark product for custom samples actually save time during R&D?

A benchmark product significantly reduces the R&D time by giving the manufacturer a tangible reference point. It helps us quickly understand your desired texture, absorption, scent profile, and overall sensory experience, minimizing the need for multiple sample revisions and guiding us closer to your vision with fewer iterations.

Do you provide full ingredients list during sampling?

For custom formulations, the detailed formulation info (INCI + % breakdown) is only shared after development costs are agreed upon and a manufacturing partnership is confirmed.

Can you do clinical trials on the products and provide reports as proof for marketing claims?

Certainly. There are many third-party independent institutions in Korea that can run clinical trials to substantiate marketing claims. We can help you ensure you get the trials you need to validate your marketing claims. Please note that additional charges apply. For more information, please discuss with your assigned manager.

Does the cost per unit include packaging for my product?

For Retail-Ready Formulations, the cost per unit shown on our website typically includes standard primary packaging (e.g., the bottle or jar). Secondary packaging (such as label and box) are additional costs. For Custom Formulations, the final cost per unit will explicitly include both the formulation and your chosen primary and secondary packaging, as packaging is a significant cost driver that you select during the R&D and quoting process.

What beauty products can you manufacture?

While skincare manufacturing is our core expertise, we collaborate with certified Korean OEM/ODM factories that also produce body care, hair care and color cosmetics. This allows us to expand our production capabilities to include more products. However, project feasibility will depend on the manufacturer's MOQs.