MAYK Help Center

General FAQ

Debbie2025-05-30
Do you do animal testing?

All partner factories follow a strict no-animal-testing policy. We can also formulate vegan products upon request.

For official certifications like Leaping Bunny or Vegan Society, we will only provide factory documentations; the brand must apply directly with these boards.

What is the process of Custom Formulation?

1. Purchase a custom formulation sampling service here.

2. Fill in a form to specify your requests (eg. ingredients that must be included).

3. Receive a custom formulation sample.

4. Sample feedback - to proceed or to revise.

5. One round of revision is included in the initial fee.

6. Begin production once you're satisfied with the sample.

7. Pay 50% of the production to start production and designing.

8. Pay 50% of the balance and shipping fee to receive your products.

What is the process of Retail-Ready Formulations?

1. Explore our Retail-Ready Formulations catalog here.

2. Order samples ($20 each).

3. Order a production on our website (starts at 50 units per order).

4. If you've ordered labels/boxes, send us your designs based on the template dielines provided by MAYK.

Who are your clients?

We work with clients from various backgrounds, such as spas, salons, online retailers and beauty distributors. We cannot reveal any client names, as they are private and confidential.

Can you do clinical trials on the products and provide reports as proof for marketing claims?

Certainly. There are many third-party independent institutions in Korea that can run clinical trials to substantiate marketing claims. We can help you ensure you get the trials you need to validate your marketing claims. Please note that additional charges apply. For more information, please discuss with your assigned manager.

What are benefits of working with MAYK compared to directly contacting Korean manufacturers?

MAYK streamlines your journey towards creating your dream beauty product! Here's how we can help:

  • Simplified communication

  • Market expertise

  • Save resources

  • Dedicated support

While working directly with manufacturers might seem like a cost-saving option, MAYK's expertise can help you avoid potential pitfalls and secure great deals.